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I don't know if this rating is fair to the actual product, but it was clearly stored improperly or been exposed to high temperature during shipping. Most of them had "blooming" or surface discoloration. This is not harmful and doesn't affect the flavor, which is quite good -- it's a well known brand in Europe, they use the right hazelnuts, and the hazelnut fraction is 28%. But it makes them less attractive. I would buy them again -- but in the fall or winter, not when they've been shipped in summer.