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Contact us


Please reserve all calls for order cancellations and issues with placing your order. Your order will ship within 1-2 weeks of order date due to the increase in orders during these times. We do apologize for the inconvenience, and are working hard to get your order out as quickly as possible!

Please Note: We are trying our best to reach all of our customer's emails and messages in a timely fashion, if you are trying to cancel an order please use our live chat or phone support!


Have an account? Have a question about your order?


Email Us 📧

Please email us at

Call Us 📞

(201) 729-0739

Please note that the line may be busy. If you are not able to get through to us immediately, please wait a few minutes and try again.

Live Chat 💬

To access Live Chat, please click on the Live Chat bubble located on the lower left-hand corner of our website.

Support Hours

You may use our Live Chat 💬 and Phone Support ☎ during our regular store hours, Monday - Friday,  9:00 AM - 5 PM EST.

Both of these options are also available on Saturday at 9:00 AM to 3:00 PM EST, and Sunday 9:00 AM to 1:00 PM.

Product Suggestions

Have suggestions for products you would like to see at Supermarket Italy? Feel free to make a product suggestion.

Dropshipping Inquiries

Have a product you would like to sell? Ask about our drop shipping program and list you items on Supermarket Italy.